How to Recover Money If My Cash App Account is Compromised?
In today’s advanced technological and digital age, money transaction has become more convenient with the introduction of mobile apps like Cash App. But, at the same time, cybercriminals have also invented novel ways to target these apps.
It is a matter of serious concern that people sometimes find their accounts compromised. But, still, there are ways to safeguard the account and recover the lost amount.
What leads to Cash App getting compromised?
Typically, Cash Apps are not susceptible to hacking; rather, it is the careless or negligent use of the app that can lead to its compromise.
Someone, claiming to represent Cash App, called and said ‘We need to verify your identity. I’m going to send you a verification code—please read it aloud to me.’ After complying by reading the code aloud, the caller expressed gratitude, gaining control of the app. Subsequently, funds were transferred to another party.”
How to detect the compromised Cash App account?
Sometimes, people are unaware that the account is already compromised. For knowing this, a few ‘red flags’ the app automatically tells you when you enter the platform.
- Review transactions: If you notice unexpected and unfamiliar transactions on your account, this indicates the account is compromised.
- Unknown Login Alerts: Cash App normally sends a notification when somebody enters your account from a new device. Getting such an alert, it’s a red flag.
- Account Information Change: If you see any changes in your account details such as phone number, email address, and bank account details that are linked to the Cash App.
- Blocked Access: Sometimes cybercriminals block your access to the account by changing your password.
Steps you Should Follow If Your Cash App Account Has Been Compromised
If you suspect that your account has been compromised, then you have to follow a few important steps to secure your account.
- Contact Cash App Support: Report the issue to the app’s customer support and provide all the necessary details.
- Reset Your Password and PIN: The foremost action is to change your password and PIN, to stop any unauthorized users. It is advised to update your password at least on a monthly basis and keep the password unique and strong.
- Enable Two-Factor Authentication (2FA): Since this authentication process adds another security layer, it must be enabled. Every time, you sign in, it will automatically send a verification code to your mobile number that is linked to the account.
- Contact Your Bank: Also contact the bank or card issuer and tell them about the unauthorized transaction and ask them to dispute the charges. They might be able to help with chargebacks for flagging suspicious activities.
Remember that the process of recovering your money may take some time and require effort. However, taking quick action is crucial to increase the possibility of successful resolution.
